How can I pay my Harris County Toll Road Authority bill? Step 1 - Call EZ Tag and let them know you called TXTag after you received your outrageous bill from them, TELL EZ TAG that TXTag is asking for a "Letter of Good Standing" on your behalf from EZ Tag. Can I find my bill online? Logos and other trademarks within this site are the property of their respective owners. Good benefits your overtime is comp time paid vacation get paid every 2 weeks 30min breaks managers are really strict on 3rd floor no drinks no snacks at desk or food save everything for break time no cell phones on desk. HCTRA Customer Service Management now has personnel assigned to closely monitor the 3rd party EZ Tag vendor contract to ensure proper oversight over payment receipt for EZ Tag inventory sold to 3rd parties before inventory is shipped. The pay was awesome. A lot of learning all the time. Working as a Customer Service Representative at HCTRA: Employee Reviews | Indeed.com. Customer Service Representative hctra. Have questions? Our … FAQs – Frequently Asked Questions ; Make a Service Request; Start, Stop, Move Industry groups comprise multiple related services. EZ TAG Account Id # or EZ Tag sticker number (if applicable) License plate number HCTRA Management will work with Your feedback helps us improve your experience. No opinion of CEO. Harris County Toll Road Authority Customer Service Representatives earn $28,000 annually, or $13 per hour, which is equal to the national average for all Customer Service Representatives at $28,000 annually and 81% lower than the national salary average for all working Americans. There were a lot of calls taken but there was no room for growth. Cons. No room for advancement Office politics (favoritism) Low pay for amount of work expected to handle. Does doxo process payments for all Harris County Toll Road Authority services? 3.8. Every work experience is unique. Let people know your thoughts on previous employers. 17. Phone Number. 1 connection. They always made my day. Suggest an update Building upon 25 years of account management experience, TransCore has installed more than 35 back office solutions and currently operates eight customer service centers. Please drive safely and remember that the HCTRA Incident Management Division responds to incidents and safeguards stranded motorists who need assistance while using Harris County-operated toll roads. Enjoying the app? When adding Harris County Toll Road Authority to their Bills & Accounts List, doxo Users indicate the types of services they receive from Harris County Toll Road Authority, which determines the service and industry group shown in this profile of Harris County Toll Road Authority. Interfaces with customers to handle Violation Enforcement and EZ TAG program inquiries. In such cases when our service is being run on the customer's network, users should visit the ATSER site in order to review the privacy policy. Busy workplace place, This company is the most unprofessional government agency I ever worked for. 7, Report #1348484. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Learn What questions did they ask during your interview at HCTRA? Snapshot. doxo is a secure all-in-one service to organize all your provider accounts in a single app, Contact Us The Harris County Toll Road Authority (HCTRA) continues to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19. Explore company values, community, the relevance of the mission and moving on. Customer service representatives are still available by phone or email. No endorsement has been given nor is implied. What is the most stressful part about working at HCTRA? Good vacation and sick benefits. • With EZ TAG Express you pay the standard cash rate (non-tag rate) • Works on all toll roads throughout Texas. HCTRA will continue to monitor TxTag’s progress and will work with customers to address their concerns. Customer Service, VEC, QA&T, Storefronts, Communications, Finance. Join to Connect. doxo is not an affiliate of Harris County Toll Road Authority. its a ok job cant complain. 17 reviews. Please allow 24 hours for a customer service agent to respond to emails. Commute & Mass Transit and other bills can be paid at doxo. Highlights: • Quick and easy account setup. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. Name. If a customer feels that they have been double billed, they can contact PlatePass® customer service at 1-877-411-4300. Customer Service (Monday – Friday, 8:30 – 4:30) By extension or employee directory; Online: Contact Customer Service; Report a power outage or power supply issue; Guelph & Rockwood: Main number: 519-822-3010; Company directory: 519-822-3017; Emergency After-Hours: 519-822-3014; Visit Guelph Website. Your feedback helps us improve your experience. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Viewing 1 - 10 of 31 English Reviews. Handles heavy phone, e-mail or walk-in customer traffic. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Good benefits your overtime is comp time paid vacation get paid every 2 weeks 30min breaks managers are really strict on 3rd floor no drinks no snacks at desk … . Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US, Friendly and professional staff. Harris County Toll Road Authority (HCTRA) and Linebarger Goggan Blair & Sampson Trying to charge me outrageous fees for a mistake they made! hctra. Enjoying the app? First: Middle: Last: Maiden Name: Social Security #. Customers that follow Harris County Toll Road Authority most often also follow: Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. Follow these steps regardless of which party charged you the big fat bill. Toll-Booth Cashiers: Harris County Toll Road Authority (HCTRA) Houston, Texas. The posting time indicated is Arizona local time. Rate us. Customer Service Representative at hctra Houston, Texas 0 connections. HCTRA will continue to monitor TxTag’s progress and will work with customers to address their concerns. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. Get weekly updates, new jobs, and reviews. HCTRA. No endorsement has been given nor is implied. Houston Texas. Due to high volume of applicants we are not able to accept phone calls. Flexible schedule. See something wrong? Today, our team reviews more than 5,600,000 images every month using an innovative process that optimizes automation with manual review to exceed a 99.999 percent accuracy rate. Open an EZ TAG account online at www.hctra.org. There's not much to say about the company. about doxo doxo is used by these customers to manage and pay their Harris County Toll Road Authority bills all in one place. Call or Click Before You Dig (24/7): 1-800-400-2255 For quicker assistance, please have one of the available items below ready when contacting HCTRA. More Harris County Toll Road Authority FAQs. Why Join Us. Great health benefits and great hours. The benefit package is nice that’s about it. Business Customer - Open, Transfer or Close an Account; Landlord & Property Manager Services; Water Billing. Our community is ready to answer. Author: Houston, Texas. Pay your Harris County Toll Road Authority bill. N/A . Reviews from HCTRA employees about HCTRA culture, salaries, benefits, work-life balance, management, job security, and more. • Toll history available within the app. Customer Service at HCTRA Houston, Texas Consumer Services. HCTRA was one of ETC’s original customers and has supported the agency’s rapid growth and forward-thinking strategy since 2001. Pros. Suggest an update. Date Format: MM slash DD slash YYYY. In addition, this policy formalizes the process for customers … Rate us. Ramp Types. Help!!!!! Reviews from HCTRA employees about Salary & Benefits. See something wrong? Customer Service (Former Employee) - Houston, TX - September 2, 2017. It's free! How can I contact Harris County Toll Road Authority about my bill? Explore work from home during COVID-19, remote work support and work-life balance. Form(s) Needed . Date of Birth. I have been working at Harris County Toll Road Authority full-time for more than 5 years. The objective of the engagement was to document and assess the adequacy of HCTRA’s internal controls over the toll violation process. It is in the customer’s best interest to call and notify their toll company (HCTRA 281-875-EASY) if they will be using their tag in a rental car along with the vehicle details. HCTRA. Harris County Toll Road Authority customers added this company profile to the doxo Directory. doxo users have associated this company with these services. Voice messages left after hours will be returned the following day. Working as Customer Service Representative. You can contact them directly by phone at 281-875-3279. and how we This report was posted on Ripoff Report on 06/02/2014 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hctra/nationwide/harris-county-toll-road-authority-abusive-charges-uethical-business-tactics-poor-customer-1151451 . The Audit Services Department performed procedures relative to the Harris County Toll Road Authority (HCTRA) Toll Road Violation Controls. HCTRA shared that most common reason EZ TAG customers receive toll violations is because of a failed payment method—for example, due to an expired credit card or bank draft rejection. Continue reading. I love my customers. What is the work environment and culture like at HCTRA? Customer service team leads tend to provide more direct customer support during the department’s busiest times, but also assist customers throughout their shift. Jan 08 2017. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday – Friday during normal business hours. Call 281-875-EASY to speak with customer service. I can't find my paper bill. Contacting HCTRA Options for reaching HCTRA customer service. Establishes EZ TAG accounts, payment plans and handles problems and/or customer complaints. ; Two-Way Ramp - Operates as both entrance and exit, mornings and evenings.Pay attention to directional signs to safely follow traffic flow. EZ TAG Express is a new type of account and is only available within the mobile app. Email Address. Ask a question about working or interviewing at HCTRA. doxo is not an affiliate of Harris County Toll Road Authority. Get weekly updates, new jobs, and reviews The purpose of this policy is to set forth the eligibility criteria for customers receiving a reduction in fees for a HCTRA toll violation invoice. Please drive safely and remember that the HCTRA Incident Management Division responds to incidents and safeguards stranded motorists who need assistance while using Harris County-operated toll roads. Since 2008, TransCore has provided image review operation services to HCTRA. View Rosalyn Venzen’s full profile. They may answer phone calls or emails from customers to provide quick resolution of issues and questions or may provide assistance to a team member. protect users' payments Purpose . Don’t work here go somewhere else. Have questions? Managing over $2 billion in annual toll revenues. One-Way Ramp - Operates as an entrance in the morning and an exit in the evening. Water and Wastewater/Stormwater Billing Rates; Track My Water Usage; Hamilton Water; Water Saving Tips and Information; Submit a Water Meter Reading; Scams & Fraud; Customer Services. The position was contract. Report this profile; Experience. 08:20 PM. Cross Ramp - Allows access to/from both sides of the freeway.Pay attention to directional signs to safely follow traffic flow. This form is in compliance with HCTRA hiring requirements. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. doxo users have indicated this company does business in these areas. 8, Report #1338902. 3.8 out of 5 stars. Call 281-875-EASY to speak with customer service. The Harris County Toll Road Authority created this page to keep our customers and the general public informed about HCTRA mobility projects, EZ TAG program services, toll road closures due to construction or emergencies and additional relevant information about the Toll Authority. Benefits are great. Customer Care Representative 11/2017 to 04/2018 ExecuTeam Staffing (HCTRA) – Houston, TX. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. enabling reliable payment delivery to thousands of billers. • You do not need to buy a traditional EZ TAG. In some cases, the ATSER service may be hosted by a customer, on the customer's site. Options for reaching HCTRA customer service.
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