This policy sets out the principles adopted by the ACCC for prioritising and addressing product safety risks. The ACCC’s response should be efficient and effective in managing the risk. The ACCC’s 2021 priorities included two crucial product safety measures; implementation of new safety standards for button batteries to prevent injury and death to children, and monitoring of the government’s new mandatory standards for quad bikes, also designed to save lives. The ACCC uses data to identify the most significant product safety risks and uses priority factors to determine the nature and timing of interventions to manage those risks. monitoring and reporting on signatories’ compliance with the Australian Product Safety Pledge and encouraging other online marketplaces to join the pledge, developing accessible resources and engaging with key stakeholders to raise awareness of compliance and product safety issues among online sellers and consumers, collaborating with international regulators to develop a global surveillance initiative and provide input on effective product safety policies and mitigation strategies. working with ACL regulators to publicise the new standards for all suppliers, developing accessible and practical guidance material to assist stakeholders in understanding and meeting the new requirements, advocating for other standards-setting bodies to update aspects of existing domestic and global standards to improve consistency with the new safety requirements. What are the ACCC's 2021 Compliance Priorities? On 23 February 2021, the Australian Competition and Consumer Commission (ACCC) released its enforcement and compliance priorities for the year ahead. The ACCC issues an annual Compliance and Enforcement Policy outlining the ACCC’s approach to its enforcement functions under the CCA and other legislation. Strengthening product safety online through education, engagement and monitoring of compliance commitments by online marketplaces. However, a gradually escalating response may not be appropriate where there is a serious and immediate threat to public safety. The 2021 Product Safety Priorities are endorsed as national priorities by state and territory Australian Consumer Law regulators. 23 February 2021. In developing a strategy to address a product safety risk, the ACCC is guided by the following principles: The ACCC reviews its priorities each year as part of its Compliance and Enforcement Policy. In his annual Committee for Economic Development Australia (CEDA) address in Sydney, Mr Sims outlined the ACCC’s full list of compliance and enforcement priorities for the year ahead, a number of which related to consumer and competition issues arising from the COVID-19 pandemic. ACCC 2021 compliance and enforcement priorities. When deciding whether to pursue a matter, the ACCC will prioritise those which fall within our current priority areas. The Australian Consumer Law (ACL), set out in a schedule to the CCA, governs consumer protection and fair trading, including the safety of consumer goods. monitoring and enforcing compliance with regulatory interventions under the ACL, such as compulsory recalls, mandatory safety standards and product bans. ACCC's enforcement and compliance policy update 2021 CEDA welcomes ACCC Chairman, Rod Sims to outline the enforcement and compliance priorities for the Commission for the year ahead. In his annual address to Committee for Economic Development Australia (CEDA), ACCC Chair Rod Sims announced the ACCC’s compliance and enforcement priorities for 2021. working with industry to manage risk, including through voluntary recalls, compliance activities such as education and campaigns, industry engagement, research and advocacy, and working with small business to improve product safety awareness, enforcement action such as administrative resolutions, infringement notices, enforceable undertakings and court cases, publish a safety warning notice that a particular product is under investigation or warning of possible risks of a product, make an information standard requiring particular information to be supplied with the product, make a safety standard setting out requirements for the product, make an interim or permanent ban on the product. In particular, the ACCC considers whether the risk is due to lack of information or understanding by a business motivated to ‘do the right thing’, or deliberate or careless disregard for the safety of consumers. 04 Mar 2021. 23 February 2021 . This article outlines some of the ACCC’s key compliance and enforcement priorities for 2021. Competition and consumer law issues in the context of the COVID-19 pandemic will be a priority in 2021. The Chairman of the ACCC, Rod Sims, also made his first public appearance today to discuss those priorities. No need to be a “policy expert” or familiar with specific legislation. The ACCC generally uses more interventionist responses such as regulation and court action where lower levels of intervention, such as education, fail. The pricing and selling practices of essential services, combined with the lack of transparency in their pricing, would also continue as an area of concern for the ACCC. “Enforcement action against a number of motor vehicle dealers and then leveraging these enforcement outcomes to achieve broader industry behavioural change continues to be a key project for the ACCC,” Mr Sims said. Scoping more effective risk controls for potential intervention to prevent injuries and deaths caused by toppling furniture. Essential services. March 2021 interim report 28 April 2021. A range of strategies are used to manage risk: As outlined in the Compliance and Enforcement Policy, the ACCC draws on a range of strategies to address consumer harm, including: For consumer product safety, the ACCC is also responsible under the ACL for administering voluntary recall notices and making recommendations to the Commonwealth Minister to: In performing this work, the ACCC is governed by the principles set out in the Compliance and Enforcement Policy: accountability; transparency; confidentiality; timeliness; proportionality; and fairness. Competition and consumer law issues in the context of the COVID-19 pandemic will be a priority in 2021. Do you have a login? Mr Sims foreshadowed more enforcement activity in the electricity and telecommunications sectors this year, as a result of ongoing concerns held by the ACCC with the pricing and selling practices for essential services. Consumers expect the products they purchase to be safe. In assessing the likelihood and severity of injury, the ACCC considers reports of past incidents in Australia and overseas.1 The ACCC also draws on market surveillance and expert technical advice to identify emerging risks and respond quickly to prevent deaths and injuries. The pricing and selling of essential services will continue to be a strong ACCC focus in 2021 as it continues to pursue enforcement action, particularly in the energy and telecommunications sector. The ACCC will continue to look into … After a turbulent 12 months which required the ACCC to adjust its 2020 priorities and divert substantial resources … “Importantly, new prohibitions in the electricity market include a requirement that electricity retailers pass on the significant reductions in wholesale electricity costs we have seen over the past year. The ACCC continued to receive complaints and concerns about caravan manufacturers failing to comply with consumer guarantee obligations. Essential Services. 1The ACCC Priorities will be an important consideration for businesses in the upcoming year, especially for those … ACCC's legislative priorities will focus on the Telehealth Modernization Act and the Safe Step Act of 2021, and other opportunities to advocate for bills that closely impact the cancer care landscape. The speech, including the full list of the ACCC’s 2021 compliance and enforcement priorities, is on the ACCC website. The ACCC will increase awareness of and promote compliance with the new standard, with a focus on: The ACCC will work to increase awareness of and encourage compliance with the new standards during the transition period, with a focus on: The ACCC will continue work to improve product safety online, with a focus on: The ACCC will work to improve the safety of toppling furniture, with a focus on: 2021 Product Safety Priorities - print version, 2021 Compliance and Enforcement Policy - print version. A regulatory response should, in general, avoid restricting consumer choice or limiting technological solutions. The ACCC also prioritises product safety risks where there is widespread community concern. This is only fair.”. The ACCC’s specialised enforcement team focused on commercial construction would forcefully continue its activities in 2021, and in the finance sector the ACCC would be following through on recommendations from its Home Loan Price Inquiry final report released by the Treasurer in December 2020. Different government agencies are responsible for regulating the safety of specific types of products such as motor vehicles, food, building materials, drugs and therapeutic goods, tobacco and electrical and gas appliances. On 23 February 2021, the Australian Competition and Consumer Commission ( ACCC) announced its enforcement and compliance priorities for 2021. ACCC action is likely to have a broader public benefit e.g. Published: 23 February 2021. following completion of the market review, identify strategies for improving the safety of infant inclined sleeping products. On 23 February 2021, the Australian Competition and Consumer Commission (“ACCC”) released its compliance and enforcement priorities for 2021.These priorities provide guidance to industries and businesses regarding those areas which will be a key focus for the ACCC… 2021 enforcement priorities. “These points are more important than ever with the continuing effect of and recovery from COVID-19.”. ACCC 2021 Compliance and Enforcement Priorities. Mr Sims, speaking at the National Consumer Congress, announced the ACCC’s five product safety priorities for 2021, which include conducting education, surveillance and enforcement in relation to the quad bike safety standard. The franchising and agriculture sectors, as well as its investigations into the practises of the digital platforms, would all continue to be priorities during 2021, Mr Sims said. Australia March 4 2021. ACCC expects another busy year in 2021 Delivering his 10th annual CEDA address yesterday, Chair of the Australian Competition and Consumer Commission (ACCC), Rod Sims, announced the ACCC’s compliance and enforcement priorities for 2021. Yesterday, the ACCC released its Compliance and Enforcement Priorities for 2021. To learn more about the session and to register, please click here. where action is likely to have a broader educative or deterrent effect or the source of harm is likely to become widespread if the ACCC does not intervene. Consumers expect the products they purchase to be safe. As set out on the ACCC website, Mr Sims announced the following strategic priorities for 2021: The impact of the COVID-19 pandemic on the travel and aviation sectors (including the domestic air travel market and issues relating to the cancellation of … “Despite the pandemic, the ACCC received a high volume of complaints about motor vehicles consumer guarantee issues in 2020.”. We are actively monitoring costs and retailers’ price responses and asking certain retailers to justify their prices.”, “Consumers saw their electricity prices rise enormously over many years; now they need to see them fall considerably. On 28 April 2021, the ACCC released its second interim report as part of … 2021 enforcement priorities. taking appropriate enforcement action in relation to the safety standard. The ACCC and ACL regulators are responsible for: educating traders about the ACL provisions relating to the consumer guarantee of acceptable quality as to safety and liability for products with safety defects, enforcing ACL provisions prohibiting false or misleading representations which include representations as to the safety of a product. there is a high risk to public safety due to the severity or number of injuries that may result from the product (such as an unsafe product likely to cause death or significant harm, or being widely available to consumers), users are unable to perceive or safeguard against the risk of the product, such as where it is difficult to detect the safety risk or identify a link between the product and possibility of injury, the product is targeted at vulnerable users, such as children, users of the product potentially expose other people to the risk of death or injury, the product is subject to a safety standard, compulsory recall, ban or safety warning under the ACL. On 23 February 2021, ACCC Chair Rod Sims released the ACCC’s 2021 compliance and enforcement priorities (ACCC Priorities) as part of his annual address to the Committee for Economic Development Australia (Annual Address). Mr Sims foreshadowed more enforcement activity in the electricity and telecommunications sectors this year, as a result of ongoing concerns held by the ACCC with the pricing and selling practices for essential services. The ACCC’s response, including the compliance burden imposed on business, should be proportionate to the risk. “In 2021 the ACCC will be looking to improve industry compliance with consumer guarantees across a range of high value goods, particularly motor vehicles and caravans,” Mr Sims said. Each year, the Australian Competition and Consumer Commission (ACCC) identifies priorities to minimise the risks posed by unsafe consumer goods. The ACCC’s full list of 2021 priorities are: Consumer issues related to the promotion and sale of products in the context of the COVID-19 pandemic, including travel and event cancellations. How Can We Assist Your Business in Response to The ACCC's Priorities? The ACCC will focus on consumer issues related to the promotion and sale of products in the context of the COVID-19 pandemic, including travel and event cancellations. Mr Rod Sims, Chairman of the Australian Competition and Consumer Commission (ACCC) has recently announced the ACCC’s enforcement and compliance priorities for 2021.In his speech, Mr Sims provided valuable insights for both public and private sector entities into the ACCC’s enforcement priorities, including the types of conduct and industries on which the ACCC will focus their resources …

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